Stoked Casino Account Conditions, from the Registration Form to Closure

Stage one: opening the account

Registration takes an email address, a password, personal details that match official identity documents, and a declaration of age. Legal name, date of birth and residential address are compared with documents later, so they belong in the form exactly as written on the identity document that will be submitted.
One account per person is expected. A second profile is the usual cause of later disputes over bonuses and withdrawals.
No deposit is needed to open an account. Identity checks are normally triggered by the first withdrawal or by account activity, and documents that are ready in advance shorten that step.

Stage two: funding in Australian dollars

The minimum deposit is $10. Balances, bonus amounts and cashier entries are all in Australian dollars. The Stoked Casino cashier shows the payment routes currently offered for the account.
The payment source should belong to the account holder. A card or bank account held by someone else is a standard reason for a withdrawal to be held, because the payout has to return to a source that can be matched to the player.

The welcome match

The welcome offer is a deposit match of 160%. A deposit of $50 carries a bonus of $80, which gives a playable balance of $130. The bonus is subject to turnover set out in the promotion terms, and the terms also decide which games contribute. Those terms are the only place to learn how much play is needed before winnings from bonus funds can be withdrawn.
Daily, weekly and slot-focused promotions run alongside it. Their percentages and caps change, so the promotions page is the controlling reference.

Stage three: play

Pokies and classic slots make up most of the library. Table games cover blackjack, roulette and baccarat, and live dealer tables stream hosted rounds. Contribution to bonus turnover usually differs by category: pokies typically count in full, while table and live games often count for less or not at all.
Play on the Stoked Casino mobile site runs in a browser on iPhone, Android and tablet. No application is offered, so nothing is installed, and the cashier, bonuses and account tools match the computer version.

Stage four: withdrawal

A withdrawal is requested from the cashier. It is processed once identity has been confirmed and any bonus turnover that applies has been completed. Funds go back by a route that can be matched to the account holder.
Verification asks for identity and address documents as requested by the casino. Clear, uncropped images submitted together avoid repeat requests.

Stage five: limits, pauses and closure

Deposit limits, a cooling-off period and permanent exclusion are requested through support. BetStop, the national self-exclusion register, and the free counselling service Gambling Help Online on 1800 858 858 operate independently of any casino.
A remaining balance should be withdrawn before an account is closed. Any turnover still linked to that balance is governed by the Stoked Casino bonus terms.

The stages side by side

FAQ – Stoked Casino